Recall campaign · NHTSA 20V779000

Electrical system: instrument cluster/panel

Rosenbauer America filed this campaign with NHTSA on 2020-12-15.

Recall campaignNHTSA 20V779000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Rosenbauer America
Vehicles affected
72
Reported to NHTSA
2020-12-15
Owners notified
2021-03-03

Defect description

Rosenbauer America (Rosenbauer) is recalling certain 2018-2021 Commander, 2020 Warrior, 2020-2021 Commercial, and 2020 Avenger vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Safety risk

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

Manufacturer remedy

Rosenbauer will notify owners, and dealers will repair or replace the IV Standard LCD displays, free of charge. The recall March 3, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is 20E-078.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

6 model years across 3 models.

ModelYears on record
ROSENBAUER Avenger2020
ROSENBAUER Commander2021 2020 2019 2018
ROSENBAUER Warrior2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.