Known Recalls

Recall campaign · NHTSA 20V783000

Electrical system: instrument cluster/panel

Halcore Group, Inc. filed this campaign with NHTSA on 2020-12-15.

Recall campaignNHTSA 20V783000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Halcore Group, Inc.
Vehicles affected
7
Reported to NHTSA
2020-12-15
Owners notified
2021-01-11

Defect description

Halcore Group, Inc. (Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Safety risk

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

Manufacturer remedy

Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore's number for this recall is 20E-078.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

4 model years across 3 models.

ModelYears on record
AEV Freightliner M2 Ambulance2021
AEV Traumahawk2021 2020
AEV Type 1 F-Series Ambulance2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.