Recall campaign · NHTSA 20V803000

Power train: automatic transmission

Volvo Bus Corporation filed this campaign with NHTSA on 2020-12-21.

Recall campaignNHTSA 20V803000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Volvo Bus Corporation
Vehicles affected
553
Reported to NHTSA
2020-12-21
Owners notified
2021-02-18

Defect description

Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.

Safety risk

A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.

Manufacturer remedy

Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

6 model years across 1 models.

ModelYears on record
VOLVO BUS 97002020 2019 2018 2017 2016 2015

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.