Recall campaign · NHTSA 21V071000

Electronic stability control (ESC): control module: software

Mercedes-Benz USA, LLC filed this campaign with NHTSA on 2021-02-12.

Recall campaignNHTSA 21V071000

Electronic stability control (ESC): control module: software

Component
Electronic stability control (ESC): control module: software
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
41,838
Reported to NHTSA
2021-02-12
Owners notified
2021-03-31

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Safety risk

If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

7 model years across 5 models.

ModelYears on record
Mercedes-Benz GLE 3502021 2020
Mercedes-Benz GLE 4502021 2020
Mercedes-Benz GLE 5802020
Mercedes-Benz GLS 4502020
Mercedes-Benz GLS 580 4MATIC2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.