Recall campaign · NHTSA 21V229000

Steering: gear box: shaft sector

Mercedes-Benz USA, LLC filed this campaign with NHTSA on 2021-04-01.

Recall campaignNHTSA 21V229000

Steering: gear box: shaft sector

Component
Steering: gear box: shaft sector
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
4,992
Reported to NHTSA
2021-04-01
Owners notified
2021-07-23

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Safety risk

A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

8 model years across 5 models.

ModelYears on record
Mercedes-Benz AMG CLA452018 2017
Mercedes-Benz AMG GLA452018 2017
Mercedes-Benz B 250E2017
Mercedes-Benz CLA2502017
Mercedes-Benz GLA 2502018 2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.