Known Recalls

Recall campaign · NHTSA 21V235000

Electrical system: instrument cluster/panel

Daimler Vans USA, LLC filed this campaign with NHTSA on 2021-04-05.

Recall campaignNHTSA 21V235000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
1,285
Reported to NHTSA
2021-04-05
Owners notified
2021-05-28

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Safety risk

A display that is too bright can hinder the driver's vision, increasing the risk of a crash.

Manufacturer remedy

DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

16 model years across 8 models.

ModelYears on record
FREIGHTLINER Sprinter 15002020 2019
FREIGHTLINER Sprinter 25002020 2019
FREIGHTLINER Sprinter 35002020 2019
FREIGHTLINER Sprinter 45002020 2019
Mercedes-Benz Sprinter 15002020 2019
Mercedes-Benz Sprinter 25002020 2019
Mercedes-Benz Sprinter 35002020 2019
Mercedes-Benz Sprinter 45002020 2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.