Known Recalls

Recall campaign · NHTSA 21V244000

Electrical system: propulsion system: inverter

New Flyer of America, Inc. filed this campaign with NHTSA on 2021-04-07.

Recall campaignNHTSA 21V244000

Electrical system: propulsion system: inverter

Component
Electrical system: propulsion system: inverter
Manufacturer
New Flyer of America, Inc.
Vehicles affected
227
Reported to NHTSA
2021-04-07
Owners notified
2021-04-19

Defect description

New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.

Safety risk

A sudden loss of power increases the risk of a crash.

Manufacturer remedy

New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

21 model years across 5 models.

ModelYears on record
NEW FLYER XE352021 2020 2019
NEW FLYER XE402021 2020 2019 2018 2017 2016 2015 2014 2013
NEW FLYER XE602021 2020 2019 2018
NEW FLYER XHE402019 2018 2017 2016
NEW FLYER XHE602015

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.