Known Recalls

Recall campaign · NHTSA 21V288000

Equipment: appliance: air conditioner

Mercedes-Benz USA, LLC filed this campaign with NHTSA on 2021-04-23.

Recall campaignNHTSA 21V288000

Equipment: appliance: air conditioner

Component
Equipment: appliance: air conditioner
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
6,331
Reported to NHTSA
2021-04-23
Owners notified
2021-06-04

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Safety risk

Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

6 model years across 6 models.

ModelYears on record
Mercedes-Benz AMG GLE532021
Mercedes-Benz GLE 3502020
Mercedes-Benz GLE 4502020
Mercedes-Benz GLE 5802020
Mercedes-Benz GLS 4502020
Mercedes-Benz GLS 580 4MATIC2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.