Recall campaign · NHTSA 21V316000

Structure: body

Ford Motor Company filed this campaign with NHTSA on 2021-05-05.

Recall campaignNHTSA 21V316000

Structure: body

Component
Structure: body
Manufacturer
Ford Motor Company
Vehicles affected
616,967
Reported to NHTSA
2021-05-05
Owners notified
2021-10-01

Defect description

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Safety risk

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

4 model years across 1 models.

ModelYears on record
Ford Explorer2019 2018 2017 2016

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.