Known Recalls

Recall campaign · NHTSA 21V358000

Electrical system: instrument cluster/panel

Sutphen Corporation filed this campaign with NHTSA on 2021-05-17.

Recall campaignNHTSA 21V358000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Sutphen Corporation
Vehicles affected
1
Reported to NHTSA
2021-05-17
Owners notified
2021-03-05

Defect description

Sutphen Corporation (Sutphen) is recalling one 2012 SP70 vehicle equipped with a Weldon V-Mux Vista IV Standard LCD display used for controlling emergency vehicle lighting and HVAC functions. The display may experience low voltage spikes, causing the LCD display to lock up or become non-functional, due to varying electrical installations.

Safety risk

A locked up or non-functional LCD display can delay emergency efforts, which can increase the risk of injury.

Manufacturer remedy

A dealer has repaired the affected vehicle, and therefore no owner notification letters will be sent. Owners may contact Sutphen customer service at 1-614-889-1005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

1 model year.

ModelYears on record
SUTPHEN SP702012

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.