Known Recalls

Recall campaign · NHTSA 21V359000

Structure: body: door: hinge and attachments

Daimler Vans USA, LLC filed this campaign with NHTSA on 2021-05-17.

Recall campaignNHTSA 21V359000

Structure: body: door: hinge and attachments

Component
Structure: body: door: hinge and attachments
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
2,016
Reported to NHTSA
2021-05-17
Owners notified
2021-06-18

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.

Safety risk

Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.

Manufacturer remedy

Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

4 model years across 4 models.

ModelYears on record
Mercedes-Benz Sprinter 15002020
Mercedes-Benz Sprinter 25002020
Mercedes-Benz Sprinter 35002020
Mercedes-Benz Sprinter 45002020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.