Known Recalls

Recall campaign · NHTSA 21V406000

Seats: mid/rear assembly: head restraint

Mercedes-Benz USA, LLC filed this campaign with NHTSA on 2021-05-28.

Recall campaignNHTSA 21V406000

Seats: mid/rear assembly: head restraint

Component
Seats: mid/rear assembly: head restraint
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
218
Reported to NHTSA
2021-05-28
Owners notified
2021-07-16

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.

Safety risk

Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

6 model years across 6 models.

ModelYears on record
Mercedes-Benz AMG C432021
Mercedes-Benz AMG C632021
Mercedes-Benz AMG C63 S2021
Mercedes-Benz AMG E532021
Mercedes-Benz C 3002021
Mercedes-Benz E 4502021

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.