Known Recalls

Recall campaign · NHTSA 21V408000

Electrical system: instrument cluster/panel

Custom Truck And Body Works filed this campaign with NHTSA on 2021-06-01.

Recall campaignNHTSA 21V408000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Custom Truck And Body Works
Vehicles affected
990
Reported to NHTSA
2021-06-01
Owners notified
2021-06-01

Defect description

Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Safety risk

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

Manufacturer remedy

Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

1 model year.

ModelYears on record
CUSTOM TRUCK & BODY WORKS Ford F-5502020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.