Known Recalls

Recall campaign · NHTSA 21V412000

Equipment

Sutphen Corporation filed this campaign with NHTSA on 2021-06-02.

Recall campaignNHTSA 21V412000

Equipment

Component
Equipment
Manufacturer
Sutphen Corporation
Vehicles affected
8
Reported to NHTSA
2021-06-02
Owners notified
2021-10-06

Defect description

Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.

Safety risk

Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.

Manufacturer remedy

Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

2 model years across 1 models.

ModelYears on record
SUTPHEN Fire Truck2020 2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.