Known Recalls

Recall campaign · NHTSA 21V572000

Structure: body: bumpers

Shyft Group filed this campaign with NHTSA on 2021-07-27.

Recall campaignNHTSA 21V572000

Structure: body: bumpers

Component
Structure: body: bumpers
Manufacturer
Shyft Group
Vehicles affected
4,885
Reported to NHTSA
2021-07-27
Owners notified
2021-10-15

Defect description

Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.

Safety risk

The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.

Manufacturer remedy

Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

2 model years across 1 models.

ModelYears on record
UTILIMASTER Walk-IN VAN2021 2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.