Known Recalls

Recall campaign · NHTSA 21V774000

Engine and engine cooling: engine: engine control module (ECU/ECM): software

Nissan North America, Inc. filed this campaign with NHTSA on 2021-10-04.

Recall campaignNHTSA 21V774000

Engine and engine cooling: engine: engine control module (ECU/ECM): software

Component
Engine and engine cooling: engine: engine control module (ECU/ECM): software
Manufacturer
Nissan North America, Inc.
Vehicles affected
7,634
Reported to NHTSA
2021-10-04
Owners notified
2022-03-31

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Safety risk

A loss of drive power increases the risk of a crash.

Manufacturer remedy

Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

8 model years across 3 models.

ModelYears on record
Infiniti QX60 Hybrid2017 2016 2015 2014
Nissan Murano Hybrid2016 2015
Nissan Pathfinder Hybrid2015 2014

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.