Known Recalls

Recall campaign · NHTSA 21V799000

Equipment adaptive/mobility: wheelchair lift/ramp

Van Hool N.V. filed this campaign with NHTSA on 2021-10-14.

Recall campaignNHTSA 21V799000

Equipment adaptive/mobility: wheelchair lift/ramp

Component
Equipment adaptive/mobility: wheelchair lift/ramp
Manufacturer
Van Hool N.V.
Vehicles affected
422
Reported to NHTSA
2021-10-14
Owners notified
2021-11-30

Defect description

Van Hool N.V. (Van Hool) is recalling certain 2000-2014 C2045, 2016 CX45, and 1998-2013 T2145 vehicles equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

Safety risk

In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.

Manufacturer remedy

Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on November 30, 2021. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1528-SB2067.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

32 model years across 3 models.

ModelYears on record
VAN HOOL C20452014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000
VAN HOOL CX452016
VAN HOOL T21452013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.