Known Recalls

Recall campaign · NHTSA 21V934000

Structure

Daimler Vans USA, LLC filed this campaign with NHTSA on 2021-12-01.

Recall campaignNHTSA 21V934000

Structure

Component
Structure
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
30
Reported to NHTSA
2021-12-01
Owners notified
2022-02-11

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.

Safety risk

Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

Manufacturer remedy

Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

4 model years across 4 models.

ModelYears on record
Mercedes-Benz Sprinter 15002021
Mercedes-Benz Sprinter 25002021
Mercedes-Benz Sprinter 35002021
Mercedes-Benz Sprinter 45002021

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.