Recall campaign · NHTSA 21V972000

Electrical system: software

Daimler Vans USA, LLC filed this campaign with NHTSA on 2021-12-15.

Recall campaignNHTSA 21V972000

Electrical system: software

Component: Electrical system: software
Manufacturer: Daimler Vans USA, LLC
Vehicles affected: 48,400
Reported to NHTSA: 2021-12-15
Owners notified: 2022-02-11

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

Safety risk

Unintentional vehicle movement can increase the risk of a crash.

Manufacturer remedy

Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

16 model years across 8 models.

Model	Years on record
FREIGHTLINER Sprinter 1500	2020 2019
FREIGHTLINER Sprinter 2500	2020 2019
FREIGHTLINER Sprinter 3500	2020 2019
FREIGHTLINER Sprinter 4500	2020 2019
Mercedes-Benz Sprinter 1500	2020 2019
Mercedes-Benz Sprinter 2500	2020 2019
Mercedes-Benz Sprinter 3500	2020 2019
Mercedes-Benz Sprinter 4500	2020 2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.