Known Recalls

Recall campaign · NHTSA 22V099000

Back over prevention: sensing system: camera

Daimler Vans USA, LLC filed this campaign with NHTSA on 2022-02-22.

Recall campaignNHTSA 22V099000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
17,093
Reported to NHTSA
2022-02-22
Owners notified
2023-02-10

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.

Safety risk

A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

4 model years across 1 models.

ModelYears on record
Mercedes-Benz Metris2018 2017 2016 2015

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.