Known Recalls

Recall campaign · NHTSA 22V190000

Communication: auto crash notification

Mercedes-Benz USA, LLC filed this campaign with NHTSA on 2022-03-25.

Recall campaignNHTSA 22V190000

Communication: auto crash notification

Component
Communication: auto crash notification
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
8
Reported to NHTSA
2022-03-25
Owners notified
2022-04-01

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.

Safety risk

A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.

Manufacturer remedy

Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

2 model years across 2 models.

ModelYears on record
Mercedes-Benz EQS 4502022
Mercedes-Benz EQS 5802022

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.