Known Recalls

Recall campaign · NHTSA 22V281000

Back over prevention: display function

Daimler Vans USA, LLC filed this campaign with NHTSA on 2022-04-27.

Recall campaignNHTSA 22V281000

Back over prevention: display function

Component
Back over prevention: display function
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
12,086
Reported to NHTSA
2022-04-27
Owners notified
2022-07-20

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

24 model years across 8 models.

ModelYears on record
FREIGHTLINER Sprinter 15002021 2020 2019
FREIGHTLINER Sprinter 25002021 2020 2019
FREIGHTLINER Sprinter 35002021 2020 2019
FREIGHTLINER Sprinter 45002021 2020 2019
Mercedes-Benz Sprinter 15002021 2020 2019
Mercedes-Benz Sprinter 25002021 2020 2019
Mercedes-Benz Sprinter 35002021 2020 2019
Mercedes-Benz Sprinter 45002021 2020 2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.