Recall campaign · NHTSA 22V296000

Equipment: electrical: infotainment: video (TOUCH)screen/monitor/unit

Tesla, Inc. filed this campaign with NHTSA on 2022-05-03.

Recall campaignNHTSA 22V296000

Equipment: electrical: infotainment: video (TOUCH)screen/monitor/unit

Component
Equipment: electrical: infotainment: video (TOUCH)screen/monitor/unit
Manufacturer
Tesla, Inc.
Vehicles affected
129,960
Reported to NHTSA
2022-05-03
Owners notified
2022-07-01

Defect description

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.

Safety risk

A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.

Manufacturer remedy

Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

6 model years across 4 models.

ModelYears on record
Tesla Model 32022
Tesla Model S2022 2021
Tesla Model X2022 2021
Tesla Model Y2022

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.