Recall campaign · NHTSA 22V760000

Power train: automatic transmission

Kia America, Inc. filed this campaign with NHTSA on 2022-10-11.

Recall campaignNHTSA 22V760000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Kia America, Inc.
Vehicles affected
69,038
Reported to NHTSA
2022-10-11
Owners notified
2022-12-09

Defect description

Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

Safety risk

Loss of drive power increases the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

5 model years across 2 models.

ModelYears on record
Kia K52023 2022 2021
Kia Sorento2022 2021

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.