Recall campaign · NHTSA 23V081000

Power train: automatic transmission: internal: park pawl

Jayco, Inc. filed this campaign with NHTSA on 2023-02-16.

Recall campaignNHTSA 23V081000

Power train: automatic transmission: internal: park pawl

Component
Power train: automatic transmission: internal: park pawl
Manufacturer
Jayco, Inc.
Vehicles affected
2,845
Reported to NHTSA
2023-02-16
Owners notified
2023-03-08

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.

Safety risk

Vehicle rollaway increases the risk of a crash.

Manufacturer remedy

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

30 model years across 6 models.

ModelYears on record
ENTEGRA Launch2023 2022 2021 2020 2019
ENTEGRA Launch LE2023 2022 2021 2020 2019
ENTEGRA Qwest2023 2022 2021 2020 2019
JAYCO Melbourne2023 2022 2021 2020 2019
JAYCO Melbourne Prestige2023 2022 2021 2020 2019
JAYCO Terrain2023 2022 2021 2020 2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.