Known Recalls

Recall campaign · NHTSA 23V188000

Electrical system

Volvo Car USA, LLC filed this campaign with NHTSA on 2023-03-22.

Recall campaignNHTSA 23V188000

Electrical system

Component
Electrical system
Manufacturer
Volvo Car USA, LLC
Vehicles affected
393
Reported to NHTSA
2023-03-22
Owners notified
2023-04-21

Defect description

Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).

Safety risk

The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

6 model years across 6 models.

ModelYears on record
Volvo C40BEV2023
Volvo S602023
Volvo V60CC2023
Volvo XC402023
Volvo XC602023
Volvo XC902023

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.