Known Recalls

Recall campaign · NHTSA 23V218000

Electrical system: propulsion system: traction battery

Kia America, Inc. filed this campaign with NHTSA on 2023-03-29.

Recall campaignNHTSA 23V218000

Electrical system: propulsion system: traction battery

Component
Electrical system: propulsion system: traction battery
Manufacturer
Kia America, Inc.
Vehicles affected
2,689
Reported to NHTSA
2023-03-29
Owners notified
2023-08-18

Defect description

Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.

Safety risk

A battery electrical short-circuit increases the risk of a fire.

Manufacturer remedy

Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

5 model years across 1 models.

ModelYears on record
Kia Soul EV2019 2018 2017 2016 2015

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.