Known Recalls

Recall campaign · NHTSA 23V405000

Electrical system: propulsion system

Mercedes-Benz USA, LLC filed this campaign with NHTSA on 2023-06-05.

Recall campaignNHTSA 23V405000

Electrical system: propulsion system

Component
Electrical system: propulsion system
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
8,281
Reported to NHTSA
2023-06-05
Owners notified
2023-07-19

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

Safety risk

A loss of drive power can increase the risk of a crash.

Manufacturer remedy

Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

7 model years across 6 models.

ModelYears on record
Mercedes-Benz AMG EQE2023
Mercedes-Benz AMG EQS2023 2022
Mercedes-Benz EQS 4502022
Mercedes-Benz EQS 5802022
Mercedes-Benz EQS4502023
Mercedes-Benz EQS5802023

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.