Known Recalls

Recall campaign · NHTSA 23V553000

Back over prevention: warnings: external/pedestrian alert

Mazda North American Operations filed this campaign with NHTSA on 2023-08-04.

Recall campaignNHTSA 23V553000

Back over prevention: warnings: external/pedestrian alert

Component
Back over prevention: warnings: external/pedestrian alert
Manufacturer
Mazda North American Operations
Vehicles affected
17,600
Reported to NHTSA
2023-08-04
Owners notified
2023-09-18

Defect description

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Safety risk

Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

1 model year.

ModelYears on record
Mazda CX-902024

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.