Recall campaign · NHTSA 23V555000

Structure: frame and members

Mercedes-Benz USA, LLC filed this campaign with NHTSA on 2023-08-04.

Recall campaignNHTSA 23V555000

Structure: frame and members

Component
Structure: frame and members
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
10
Reported to NHTSA
2023-08-04
Owners notified
2023-09-01

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.

Safety risk

In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.

Manufacturer remedy

Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

3 model years across 3 models.

ModelYears on record
Mercedes-Benz AMG EQE2023
Mercedes-Benz EQE 5002023
Mercedes-Benz Redundant EQE 350 4MATIC2023

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.