Recall campaign · NHTSA 23V629000

Trailer hitches

Mercedes-Benz USA, LLC filed this campaign with NHTSA on 2023-09-11.

Recall campaignNHTSA 23V629000

Trailer hitches

Component
Trailer hitches
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
12,118
Reported to NHTSA
2023-09-11
Owners notified
2024-01-26

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300 vehicles. The front tow eye may be inadequately threaded to the crossmember and can detach during towing.

Safety risk

A detached tow eye can separate the vehicle from the tow truck, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023090010/120002.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

1 model year.

ModelYears on record
Mercedes-Benz GLC 3002023

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.