Known Recalls

Recall campaign · NHTSA 23V686000

Back over prevention: display function

Ford Motor Company filed this campaign with NHTSA on 2023-10-13.

Recall campaignNHTSA 23V686000

Back over prevention: display function

Component
Back over prevention: display function
Manufacturer
Ford Motor Company
Vehicles affected
2,866
Reported to NHTSA
2023-10-13
Owners notified
2023-11-02

Defect description

Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

1 model year.

ModelYears on record
Ford Explorer2023

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.