Recall campaign · NHTSA 23V719000

Power train: automatic transmission: control module: software

Mazda North American Operations filed this campaign with NHTSA on 2023-10-26.

Recall campaignNHTSA 23V719000

Power train: automatic transmission: control module: software

Component
Power train: automatic transmission: control module: software
Manufacturer
Mazda North American Operations
Vehicles affected
4,252
Reported to NHTSA
2023-10-26
Owners notified
2023-12-20

Defect description

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.

Safety risk

A loss of drive power can increase the risk of a crash.

Manufacturer remedy

Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

1 model year.

ModelYears on record
Mazda CX-902024

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.