Known Recalls

Recall campaign · NHTSA 23V724000

Power train: automatic transmission: gear position indication (PRNDL)

Kia America, Inc. filed this campaign with NHTSA on 2023-10-26.

Recall campaignNHTSA 23V724000

Power train: automatic transmission: gear position indication (PRNDL)

Component
Power train: automatic transmission: gear position indication (PRNDL)
Manufacturer
Kia America, Inc.
Vehicles affected
6,262
Reported to NHTSA
2023-10-26
Owners notified
2023-12-21

Defect description

Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.

Safety risk

Unintended vehicle movement can increase the risk of a crash.

Manufacturer remedy

Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

5 model years across 1 models.

ModelYears on record
Kia Soul EV2019 2018 2017 2016 2015

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.