Known Recalls

Recall campaign · NHTSA 23V733000

Visibility: sun/moon roof assembly

Mercedes-Benz USA, LLC filed this campaign with NHTSA on 2023-11-01.

Recall campaignNHTSA 23V733000

Visibility: sun/moon roof assembly

Component
Visibility: sun/moon roof assembly
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
8
Reported to NHTSA
2023-11-01
Owners notified
2023-12-15

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."

Safety risk

A sunroof that closes unexpectedly can increase the risk of injury.

Manufacturer remedy

Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

1 model year.

ModelYears on record
Mercedes-Benz GLS 580 4MATIC2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.