Known Recalls

Recall campaign · NHTSA 23V806000

Structure: body

Daimler Vans USA, LLC filed this campaign with NHTSA on 2023-12-01.

Recall campaignNHTSA 23V806000

Structure: body

Component
Structure: body
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
131
Reported to NHTSA
2023-12-01
Owners notified
2024-11-04

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Safety risk

An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

16 model years across 8 models.

ModelYears on record
FREIGHTLINER Sprinter 15002021
FREIGHTLINER Sprinter 25002021
FREIGHTLINER Sprinter 35002021
FREIGHTLINER Sprinter 45002021
Mercedes-Benz Sprinter 15002023 2022 2021
Mercedes-Benz Sprinter 25002023 2022 2021
Mercedes-Benz Sprinter 35002023 2022 2021
Mercedes-Benz Sprinter 45002023 2022 2021

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.