Known Recalls

Recall campaign · NHTSA 23V807000

Electronic stability control (ESC): control module: software

Mercedes-Benz USA, LLC filed this campaign with NHTSA on 2023-12-01.

Recall campaignNHTSA 23V807000

Electronic stability control (ESC): control module: software

Component
Electronic stability control (ESC): control module: software
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
2,797
Reported to NHTSA
2023-12-01
Owners notified
2024-02-29

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.

Safety risk

Extended stopping distance can increase the risk of a crash.

Manufacturer remedy

Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

1 model year.

ModelYears on record
Mercedes-Benz GLE 450E 4MATIC2024

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.