Known Recalls

Recall campaign · NHTSA 23V862000

Electrical system: software

Tesla, Inc. filed this campaign with NHTSA on 2023-12-19.

Recall campaignNHTSA 23V862000

Electrical system: software

Component
Electrical system: software
Manufacturer
Tesla, Inc.
Vehicles affected
120,423
Reported to NHTSA
2023-12-19
Owners notified
2024-02-17

Defect description

Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Safety risk

An unlocked door may unlatch and open during a crash, increasing the risk of injury.

Manufacturer remedy

Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

4 model years across 2 models.

ModelYears on record
Tesla Model S2023 2022
Tesla Model X2023 2022

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.