Known Recalls

Recall campaign · NHTSA 23V867000

Electrical system: propulsion system: traction battery thermal: management: software

Volkswagen Group of America, Inc. filed this campaign with NHTSA on 2023-12-20.

Recall campaignNHTSA 23V867000

Electrical system: propulsion system: traction battery thermal: management: software

Component
Electrical system: propulsion system: traction battery thermal: management: software
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
26,866
Reported to NHTSA
2023-12-20
Owners notified
2025-04-02

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.

Safety risk

A high-voltage battery that overheats increases the risk of a fire.

Manufacturer remedy

Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

4 model years across 1 models.

ModelYears on record
Audi E-Tron2022 2021 2020 2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.