Known Recalls

Recall campaign · NHTSA 23V875000

Structure: critical fasteners

Daimler Vans USA, LLC filed this campaign with NHTSA on 2023-12-21.

Recall campaignNHTSA 23V875000

Structure: critical fasteners

Component
Structure: critical fasteners
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
3,739
Reported to NHTSA
2023-12-21
Owners notified
2024-03-04

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

Safety risk

Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

24 model years across 8 models.

ModelYears on record
FREIGHTLINER Sprinter 15002021 2020 2019
FREIGHTLINER Sprinter 25002021 2020 2019
FREIGHTLINER Sprinter 35002021 2020 2019
FREIGHTLINER Sprinter 45002021 2020 2019
Mercedes-Benz Sprinter 15002021 2020 2019
Mercedes-Benz Sprinter 25002021 2020 2019
Mercedes-Benz Sprinter 35002021 2020 2019
Mercedes-Benz Sprinter 45002021 2020 2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.