Known Recalls

Recall campaign · NHTSA 23V878000

Engine and engine cooling: critical fasteners

Mercedes-Benz USA, LLC filed this campaign with NHTSA on 2023-12-21.

Recall campaignNHTSA 23V878000

Engine and engine cooling: critical fasteners

Component
Engine and engine cooling: critical fasteners
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
7
Reported to NHTSA
2023-12-21
Owners notified
2024-02-09

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.

Safety risk

An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.

Manufacturer remedy

Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

3 model years across 3 models.

ModelYears on record
Mercedes-Benz GLC 3002023
Mercedes-Benz GLE 3502024
Mercedes-Benz GLE 4502024

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.