Recall campaign · NHTSA 23V881000

Fuel system, gasoline: delivery: fuel pump

Daimler Vans USA, LLC filed this campaign with NHTSA on 2023-12-21.

Recall campaignNHTSA 23V881000

Fuel system, gasoline: delivery: fuel pump

Component
Fuel system, gasoline: delivery: fuel pump
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
13,726
Reported to NHTSA
2023-12-21
Owners notified
2024-11-01

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.

Safety risk

A loss of drive power can increase the risk of a crash.

Manufacturer remedy

Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

2 model years across 1 models.

ModelYears on record
Mercedes-Benz Metris2023 2022

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.