Recall campaign · NHTSA 23V897000

Vehicle speed control

New Flyer of America, Inc. filed this campaign with NHTSA on 2023-12-22.

Recall campaignNHTSA 23V897000

Vehicle speed control

Component
Vehicle speed control
Manufacturer
New Flyer of America, Inc.
Vehicles affected
246
Reported to NHTSA
2023-12-22
Owners notified
2024-02-13

Defect description

New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40 and 2023 XE60 battery electric transit buses. Due to a software error, unintended acceleration may occur during certain conditions.

Safety risk

Unintended acceleration can increase the risk of a crash.

Manufacturer remedy

New Flyer will update the vehicle software, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-023.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

7 model years across 3 models.

ModelYears on record
NEW FLYER XE352023 2022 2021
NEW FLYER XE402023 2022 2021
NEW FLYER XE602023

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.