Known Recalls

Recall campaign · NHTSA 24V031000

Structure: body: roof and pillars

Ford Motor Company filed this campaign with NHTSA on 2024-01-19.

Recall campaignNHTSA 24V031000

Structure: body: roof and pillars

Component
Structure: body: roof and pillars
Manufacturer
Ford Motor Company
Vehicles affected
1,889,110
Reported to NHTSA
2024-01-19
Owners notified
2024-07-18

Defect description

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Safety risk

A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

9 model years across 1 models.

ModelYears on record
Ford Explorer2019 2018 2017 2016 2015 2014 2013 2012 2011

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.