Known Recalls

Recall campaign · NHTSA 24V035000

Back over prevention: sensing system: camera

Tesla, Inc. filed this campaign with NHTSA on 2024-01-22.

Recall campaignNHTSA 24V035000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Tesla, Inc.
Vehicles affected
199,575
Reported to NHTSA
2024-01-22
Owners notified
2024-03-22

Defect description

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

Safety risk

A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.

Manufacturer remedy

Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

3 model years across 3 models.

ModelYears on record
Tesla Model S2023
Tesla Model X2023
Tesla Model Y2023

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.