Recall campaign · NHTSA 24V055000

Equipment

Jayco, Inc. filed this campaign with NHTSA on 2024-01-31.

Recall campaignNHTSA 24V055000

Equipment

Component
Equipment
Manufacturer
Jayco, Inc.
Vehicles affected
98
Reported to NHTSA
2024-01-31
Owners notified
2024-02-23

Defect description

Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.

Safety risk

An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

4 model years across 4 models.

ModelYears on record
ENTEGRA Expanse2023
ENTEGRA Expanse LI2023
JAYCO Solstice2023
JAYCO Solstice LI2023

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.