Known Recalls

Recall campaign · NHTSA 24V118000

Power train: automatic transmission: control module: software

Mercedes-Benz USA, LLC filed this campaign with NHTSA on 2024-02-16.

Recall campaignNHTSA 24V118000

Power train: automatic transmission: control module: software

Component
Power train: automatic transmission: control module: software
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
105,071
Reported to NHTSA
2024-02-16
Owners notified
2024-03-29

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

Safety risk

An engine stall increases the risk of a crash.

Manufacturer remedy

Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

8 model years across 4 models.

ModelYears on record
Mercedes-Benz GLE 4502023 2022 2021 2020
Mercedes-Benz GLS 4502020
Mercedes-Benz GLS 450 4MATIC2023 2022
Mercedes-Benz GLS4502021

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.