Known Recalls

Recall campaign · NHTSA 24V212000

Back over prevention: sensing system: camera

Jayco, Inc. filed this campaign with NHTSA on 2024-03-19.

Recall campaignNHTSA 24V212000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Jayco, Inc.
Vehicles affected
136
Reported to NHTSA
2024-03-19
Owners notified
2024-04-18

Defect description

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

Safety risk

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Manufacturer remedy

Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

8 model years across 4 models.

ModelYears on record
ENTEGRA Expanse2024 2023
ENTEGRA Expanse LI2024 2023
JAYCO Solstice2024 2023
JAYCO Solstice LI2024 2023

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.