Known Recalls

Recall campaign · NHTSA 24V344000

Equipment: electrical: infotainment: software

Volkswagen Group of America, Inc. filed this campaign with NHTSA on 2024-05-15.

Recall campaignNHTSA 24V344000

Equipment: electrical: infotainment: software

Component
Equipment: electrical: infotainment: software
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
79,965
Reported to NHTSA
2024-05-15
Owners notified
2024-12-20

Defect description

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Safety risk

Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Manufacturer remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

3 model years across 1 models.

ModelYears on record
Volkswagen ID.42023 2022 2021

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.