Known Recalls

Recall campaign · NHTSA 24V347000

Electrical system: wiring

Custom Truck And Body Works filed this campaign with NHTSA on 2024-05-16.

Recall campaignNHTSA 24V347000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Custom Truck And Body Works
Vehicles affected
1
Reported to NHTSA
2024-05-16
Owners notified
2024-05-17

Defect description

Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.

Safety risk

Overloaded electrical circuits can overheat, increasing the risk of fire.

Manufacturer remedy

Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

1 model year.

ModelYears on record
CUSTOM TRUCK & BODY WORKS Ford F-5502020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.